Subscribers / Users

Adding a New Order

Step 1. Log into you site. Under the site settings menu, hover over “commerce” and select the “create subscription order” option. Step 2. Select the customer you are creating an order for or create a new customer.  Step 3. You’ll be taken to a new screen where you can enter all the shipping & billing address information for the new order.  If you did not select the customer or create […]

Adding a New Customer

Step 1. Log into you site. Under the site settings menu, hover over “commerce” and select the “create subscription order” option. Step 2. Before you can create a new order or invoice, you should select an existing customer or create a new customer to tie to the order & invoice. Select “Create a new customer” to start creating a new customer.  Step 3. After you select “Create a new customer”, […]

Resetting a Password

Step 1. Login to your account & navigate to “Users > List Subscribers” Step 2. Once you’re in List Subscribers, find the email address you need to update the password for. Click “Edit”. Clicking the email address itself brings up your email client, not the edit screen. Step 3. Enter your new password twice. We recommend using numbers and punctuation as well to create a secure password. Our system will tell […]