Feedback Survey

General
How long have you been a customer with Our-Hometown?
How would you rate your overall experience with Our-Hometown?*
Excellent!GoodAverageBelow ExpectationsAwful
How would you rate our selection of tools, features, and plugins?*
Excellent!GoodAverageBelow ExpectationsAwful
General Feedback*
Please write a few sentences explaining why you selected the ratings you chose above.
Poor Rating Details*
We're sorry that you've had a negative experience with Our-Hometown, Inc. We strive to offer you quality products at a reasonable price and top-notch customer service. Please provide details about your negative experience so that we can make improvements. Your feedback is greatly appreciated!

2020 In Review
The COVID-19 pandemic had a significant impact on the newspaper industry in 2020 and presented publishers with a number of unforeseen challenges.

Early in the spring, Our-Hometown quickly shifted our priority to helping our customers adapt to the difficult circumstances and prepare for a more digital-oriented future with content largely focused on ways to generate revenue through the website to make up for lost print advertising dollars.

Please answer the questions below related to our efforts to help support our customers during the height of the pandemic.
Do you subscribe to our Weekly Newsletter?*
- Yes
- No
Have you attended a Virtual Conference with Our-Hometown?*
- Yes
- No
How often do you read content from our blog?*
Never Rarely When A Topic Looks Important Often Weekly
Overall, did you find the content we produced this year, such as our Virtual Conferences & weekly blog posts, helpful?*
- Yes
- No
How would you rate Our-Hometown's response to the challenges the COVID-19 pandemic brought to our industry?*
Excellent!GoodAverageBelow ExpectationsAwful
As a customer who has been with us for over a year, do you feel our service improved in 2020? Why or why not?*
As a relatively new customer, have we met your expectations so far? Why or why not?*

Attend Kevin Slimp's Upcoming Webinar
Thank you for taking the time to fill out our survey.

As an Our-Hometown customer, you're invited to attend the upcoming webinar presented by Kevin Slimp and NewspaperAcademy.com on Advanced InDesign for Newspaper Designers and Editors at no cost! That's an $80 value!

Date: February 5th, 2021
Time: 11:00 AM EST

Please indicate below if you're interested in attending and we'll add you to the list of registrants!
Would you like to register yourself or your staff for Kevin Slimp's upcoming webinar on February 5th?*
- Yes, please!
- No, thank you.
Enter staff emails to invite:*

Add a list of your staff emails that should be invited to attend the webinar!

Introduction