[Our-Hometown] has always been very responsive to our needs and desires, as well as in providing positive feedback...

Whenever I had a question, the staff at Our Hometown was very good about responding, whether by email or phone.

Our Hometown customer service is excellent. When there is an issue, it is resolved promptly....When we converted to WordPress, the Our Hometown staff helped us every step of the way. We made major changes to our site, and they quickly resolved any issues we had....Our website stands out, and subscribers like a site and online edition they can access from all of their devices....The fact that Our Hometown keeps our site current with the constant changes in the digital world is much appreciated.

We have had very few incidents where we have had to contact Our-Hometown. When we did our issues were addressed immediately with a positive outcome.

Our Hometown has responded to many issues we have run into. From helping us understand how to use a section of the site better, to fixing things as they come up. Just yesterday I was having a connectivity issue when trying to upload files to the Our Hometown server. Even though the issue was on my end, they helped me pinpoint that as the issue to get it corrected moving forward. And they responded very fast!

Everybody on the Our Hometown support team goes above and beyond for each of our many issues.

Our Hometown representatives are quick to resolve problems and they address issues effectively.

Our new website has gotten a lot of positive feedback. We are picking up more online subs because of it. Thanks for your efforts on our behalf and your support team is just the best!

I publish a weekly newspaper in southern Austin County. Some of my readers were getting delayed deliveries to their home through USPS so I needed a way to keep their readership by delivering online paid subscriptions. Our Hometown offered different levels of websites and tweaked my new site to fit my needs. What I really like is that I’ve been with them for several years and my monthly rate has stayed the same. All I have to do is upload my pages each week to an ftp site and by Thursday morning early, the new material is on my website and my readers are happy. Customer service is awesome. I can reach them through email or call if needed and they are quick to respond. I highly recommend this company for helping to grow your readership and for building needed revenue through online advertising.

Stories can be edited and published online either immediately or on a schedule. The edited story can then be exported right into InDesign for our print product,” explains Meg Norris, publisher of a group of weekly newspapers in Nassau County, New York. “It was intuitive for our graphic artists to learn and we build the website at the same time as we build the newspaper, without hiring additional staff.