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News - - Page 30
1
Jun
One question that our support team gets asked pretty frequently is, “What is a ‘pending’ transaction and what does it mean?” If your publication offers paid subscriptions through your website using the Memberpress plugin included in our service, there is a reasonable likelihood that you’ve seen a Transaction listed as “Pending” at one point or another when browsing through your orders or subscribers. In technical terms, a transaction is “pending” when […]
1
Jun
Earlier this year, Our-Hometown assisted Florida Weekly in creating a statewide COVID-19 Business Updates Directory, which was launched alongside a total re-design of their homepage and nine community-specific magazine websites. Given the timing — during the early stages of the COVID-19 outbreak — it was critical that the project be completed in a timely fashion so that Florida Weekly could establish themselves as a resource for the community and act as a middle-man for […]
1
Jun
It has been a strange few months, but June has arrived and the official start of Summer is not far behind. As we approach the halfway point in the calendar year, we thought it would be a good time to give an update on the features our customers showed the most interest in way back January when we ran our 2020 New Features Survey. Based on the feedback from this survey, […]
27
May
Our-Hometown is excited to announce that our next Virtual Conference will take place on Friday, June 5th, at 11AM EDT. The conference will focus on different ways that newspapers have helped their communities throughout the COVID-19 pandemic, and how they plan on continuing to support their communities now that businesses are beginning to re-open. Joining Our-Hometown CEO Matt Larson as guest speakers will be Kristen Weaver from the Wilson County News […]
26
May
Our-Hometown hosted a Virtual Conference this past Friday, May 23rd, focusing on Donation and Subscription Strategies During the COVID-19 Pandemic. Our-Hometown CEO Matt Larson hosted the event and was joined by a panel of three speakers: Cecile Wehrman of JournalTrib.com, Tom Lappas of the Henrico Citizen, and Kyle Jorrey of The Thousand Oaks Acorn. There was a lot of great information presented and we are happy to share the full-length […]
26
May
At Our-Hometown, we’re proud of the service we provide and the customer support we’re able to offer. That support goes beyond just answering tickets, phone calls and emails, and includes the great content we’ve been producing to keep our customers in the loop on our latest features, news and updates. We’ve been delivering this content to our customers in the form of a weekly newsletter, and we’re excited to announce […]
24
May
One huge benefit to taking subscription orders through your website is the ability to enable Auto Renewing (or Recurring) subscriptions with the use of Stripe, our preferred supported payment gateway. Auto Renewing subscriptions are important because they represent predictable revenue that you can depend on being there on a monthly or yearly basis, and serve as a great method of retaining subscribers who might otherwise let their subscriptions lapse. Once a […]
20
May
With the coronavirus forcing the cancellation of most annual spring and summertime conferences, many publishers have been left feeling isolated with no avenue of communicating or sharing ideas with fellow publishers. Annual state conferences have always been a fantastic way to expand your network of contacts, discuss industry trends and learn about new products or technologies that may be useful to your publication; so these cancellations, albeit necessary, are disappointing. […]
13
May
While the challenges that the COVID-19 pandemic has presented to newspapers across the country are well-documented, there has been a promising trend: communities and readers have shown that they are willing to support their local news. Cecile Wehrman, publisher of The Journal and The Tioga Tribune, recently joined Our-Hometown’s CEO Matt Larson to discuss how she’s tackled the issues her publications have faced throughout the pandemic, and how asking the community […]
13
May
Our-Hometown recently upgraded our customer websites to the new WordPress 5 release, which includes a major change with the introduction of the Gutenberg Block Editor. The new Block Editor allows for the creation of modern media rich pages and articles using a visual “block” interface that lets you easily add and arrange a variety of different blocks, ranging from simple elements like Paragraphs or Images to more complex widgets like MaxGalleria Photo Galleries or GravityForm Submission Forms. With […]
