Download, install, and launch FileZilla.
Complete the following fields, and then click Quickconnect at the top of the program.
Host: Your domain name or IP address (cPanel / Plesk / Web & Classic)
In this case, it is:
ftp.our-hometown.com
A username & password should have been provided to you by the Our Hometown team.
Username: Your FTP username (cPanel / Plesk / Web & Classic)
Password: Your FTP password (cPanel / Plesk / Web & Classic)
Port 21
To upload your files, select your files, and then drag them from the Local Site area into the Remote Site area. (from the folder areas on the left, to the folder areas on the right).